Privacy Policy

Who We Are

HVAC Service & AC Repair is a licensed HVAC contractor based in Yorba Linda, California. Our business address is 18340 Yorba Linda Blvd #107, Yorba Linda, CA 92886. This Privacy Policy explains how we handle information you provide when contacting us or using this website.

Information We Collect

We collect information only when you voluntarily provide it:

• Contact and estimate requests — name, phone number, email address, service type, property address or city, and any description you include in the message field.
• Phone calls — when you call us, your caller ID and any information you share during the call.
• Website analytics — if we use an analytics tool, it may collect anonymized data such as page views, browser type, and general geographic location (city/region). We do not use this to identify individual visitors.

We do not use tracking pixels, behavioral ad networks, or third-party cookies for advertising purposes.

How We Use Your Information

We use the information you provide solely to:

• Respond to your service request or estimate inquiry
• Schedule and confirm appointments
• Follow up on completed service calls if needed
• Send appointment reminders or service follow-ups (by phone or text, with your consent)

We do not sell, rent, or trade your personal information to any third party. We do not use your contact information for unsolicited marketing campaigns.

How We Store and Protect Your Information

Contact requests submitted through this website are received by our office team. We retain customer records for service history purposes. Records are stored in our business management systems and are accessible only to authorized staff.

This website uses HTTPS encryption for all data transmitted through the contact form.

Third-Party Services

This website may be hosted on or integrated with third-party platforms (such as web hosting providers, form processing services, or scheduling tools). These providers may process data on our behalf under their own privacy and security policies. We do not authorize them to use your data for their own purposes.

Cookies

This website may use essential cookies required for basic site functionality (such as form state). We do not use advertising or cross-site tracking cookies. You can disable cookies in your browser settings; this may affect form functionality but will not prevent you from viewing content.

Your Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Know what personal information we have collected about you
• Request deletion of your personal information
• Opt out of the sale of personal information (we do not sell personal information)

To exercise any of these rights, contact us at info@hvacserviceacrepair.com or call us at (714) 410-2784.

Children’s Privacy

This website is not directed at children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated “Last updated” date. Continued use of this website after changes are posted constitutes acceptance of the updated policy.

Contact Us

Questions about this Privacy Policy? Contact us: